Usizy
Help Center
API, database, technology...
What is the target response time for transactions in the Usizy system, API and service?
How does Usizy maintain High Availability of services?
What error conditions can be returned in the api and how should they be handled?
What automated resilience is built into the solution?
Business and service
Promoting Size Adviser to your visitors
Understanding traffic data interpretation
Usizy cookies and privacy management
What is Usizy service model?
Dashboard
Financial report calculations
Why can't I see my returns in the dashboard?
Why can't I compare the Return Rate due to size with and without Usizy, in the dashboard?
How often do you update the information displayed in the dashboard?
Can I invite new users to the dashboard?
Can Usizy create Role Based Access to the dashboard?
Does Usizy provide an audit trail of all user and administrative changes in the dashboard?
How often do you update the data displayed in the Usizy dashboard?
Feed
What data should I include in my product feed?
What happens if my feed cannot be downloaded by Usizy?
Is there a file size limit for the feed?
How often do you update your data from the catalog feed?
If new products are added to my feed, how long will it take Usizy to service them?
Size Adviser
What type of error messages are displayed in the event that Size Adviser is not available on my product pages?
What cookies are needed for Size Adviser to work?
Can I use a test or staging environment to review Size Adviser before going to production?
What are the most common problems encountered during the implementation of Size Adviser? How can they be avoided?
Can I display a specific image for each product in Size Adviser?
What UI/UX changes does Usizy offer with Size Adviser?
Do you include gender specific images within Size Adviser?
Once a size has been recommended to a user in Size Adviser and the popup is closed, can we auto-select that size on the product page?
What is the difference between 'Basic measurements' and 'Advanced measurements' in Size Adviser?
What is Quick Size?
Shopify
How can I retrieve my product item_group_id in Shopify?
Understanding size guides and measurements
How can I do fitting tests for my own brand?
Why do you base size recommendations on body measurements instead of product measurements?
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Knowledge base
API, database, technology...
What automated resilience is built into the solution?
What automated resilience is built into the solution?
We run an automatic fail-over on our database and auto scaling on webservers.
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